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Privacy Policy

Your Privacy

CharisCo Limited (CharisCo Printer Labs) is committed to operating with the highest standards of integrity in all its activities. No contact details of any sort are passed to any third party. You will not receive any communication from any other organisation as a result of being registered with for a subscription to TCPglobal or as a result of any other contact you may have with CharisCo Limited (CharisCo Printer Labs).

Privacy Policy

This privacy policy sets out how “CharisCo Limited” also trading as “CharisCo Printer Labs” uses and protects any information that you give “CharisCo Limited” when you use this website.

“CharisCo Limited” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. “CharisCo Limited” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2008.

What we collect

To process registration to TCPglobal, we may collect the following information:

  • name, job title/position and company name
  • contact information; including email address, telephone number and Post Code
  • demographic information such as the company’s area of business, industry and which printer/copier hardware brands are in use

What we do with the information we gather

We require this information to verify your entitlement to free information from CharisCo Limited, to understand your needs and to provide you with a better service, and in particular for the following reasons:

  • internal record keeping.
  • we may use the information to improve our products and services.
  • we may periodically send promotional email about new products, special offers or other information, specific to the initial contact made by you only, which we think you may find interesting using the email address which you have provided.
  • from time to time, we may also use your information to contact you to request your permission to poll you for market research purposes. We may contact you by email, phone, fax or mail.
  • we may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

We use cookies only to manage your login under your TCPglobal subscription, thus ensuring a secure personalised browsing experience. You will need to permit cookies from in order to use this site to its full potential.

Using this technology does not mean that we automatically know any information about you. A cookie can’t read data off your hard disk or read cookie files created by other sites.

Most Web browsers automatically accept cookies but you can usually change your browser to prevent that. Please consult the help files of your browser to find out more about this option.

Links to other websites

Our website does not contain links to other websites except for the primary website of “CharisCo Limited” and the creators of this website.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties.

We will not use your personal information to send you any promotional information about or from third parties.

No personal data will cross international boundaries for processing purposes.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the ‘Data Controller’ at the address below.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the address above or email us using the enquiries form. We will promptly correct any information found to be incorrect.

CharisCo Limited,
Haven House, 389 London Road,
Hemel Hempstead, Hertfordshire,
United Kingdom, HP3 9AB