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Archive for the ‘Workflow’ Category

WiFi can screw up your printer!

Tuesday, February 14th, 2017 - Posted in Hardware, Print Technology, Reliability, Total Cost of Printing, Workflow | 1 Comment »

Ever been frustrated that the print you urgently needed half an hour ago has failed for the 10th time? Of course! Well, one modern reason for that failure may be your WiFi! One favourite statistic often quoted was that printers accounted for 40% of helpdesk calls – I’d like to think that this percentage has fallen in recent years but, as we enter more and more into the mobile, wireless age, that percentage could start to rise again.

NFC Print – easy mobile printing

Thursday, October 3rd, 2013 - Posted in Hardware, New Products, Print Technology, Printing culture, Productivity Tools, Total Cost of Printing, Workflow | No Comments »

Issue #1307 – Research shows 90% of smartphone users want to print but either don’t realise it is possible, do not know how to do it or find it too difficult.  Before long, these issues should be a thing of the past.  There are two main initiatives under way to sort us out and help to make printing the documents or photos we want to print from our mobile devices nice and easy.

Where are the windows in Windows 8?

Sunday, October 28th, 2012 - Posted in New Products, Productivity Tools, Strategy, Workflow | No Comments »

Issue #1208 – As we see the launch of the much-talked-about Windows 8 by Microsoft today, we have to say, “It’s a really good thing Microsoft does not make printers!” Why? Simply because Windows 8 is sadly lacking its Windows! User interface designer and software developer Dave Maude takes a look at some of the technicalities of Windows 8 that seem to have been overlooked in the media so far.

Alarming news emerging of printer hacking dangers

Friday, December 9th, 2011 - Posted in Issues, Print Technology, Reliability, Total Cost of Printing, Workflow | No Comments »

Issue #1122 – Alarming reports have been emerging in the press over the last week or so suggesting that Hewlett-Packard (the only manufacturer named so far) laser printers could be susceptible to catching fire as a result of a hacking attack. Firstly, is this seriously a possibility and, secondly, surely the alarming factor here is not the danger of catching fire but what could happen to a user’s information and printer control?

IT downtime estimated to lose 127m employee hours/$4.8bn per year – what cost printers?

Thursday, June 2nd, 2011 - Posted in Reliability, Total Cost of Printing, Workflow | No Comments »

Issue #1113/3 – A recent report claims more than 127 million employee hours are lost to IT downtime each year [costing businesses in the order of $4.8bn at US rates]. We speculate that, with around 30-40% of help centre calls reckoned to be printer-related, printer downtime costs could be as high as $1.9bn. Thus, we cannot afford to ignore the reliability factor in relation to the printers we buy.

Lexmark Genesis, Part 2 – fast, high quality printing or slow, financial black hole?

Friday, May 20th, 2011 - Posted in Comparisons, Hardware, New Products, Pricing, Print Technology, Total Cost of Printing, Workflow | No Comments »

Issue #1112 – Genesis undoubtedly has its upsides and the innovative use of flash scan technology in a desktop device is effective. However, as reviewed in the first article about Genesis, there are downsides to Lexmark’s implementation of the technology and, although print quality is excellent, Total Cost of Printing is appalling. In this article we look at installation, usability, print quality and cost of printing.

“Everybody On” – Under its new CEO, Hewlett-Packard unifies its vision and its workforce to take over the world

Wednesday, March 23rd, 2011 - Posted in Hardware, New Products, Printing culture, Productivity Tools, Strategy, Total Cost of Printing, Workflow | No Comments »

Issue #1109 – Following the departure of Mark Hurd in August 2010, and the instalment as CEO of former SAP boss, Léo Apotheker, in September, the atmosphere at Hewlett-Packard has undoubtedly changed. No longer the sense of foreboding but an air of enthusiasm and optimism, with a clear target of taking over the world.

Mobile printing is improving but still has a long way to go

Wednesday, March 9th, 2011 - Posted in Comparisons, Digital Photography, New Products, Print Technology, Productivity Tools, Total Cost of Printing, Workflow | No Comments »

Issue #1107 – With the arrival of the ‘pad’ computer, particularly in Apple and Android guises, the need to be able to print from mobile devices has never been stronger. While individual office software applications running on smartphones and pad devices do not include a print capability, it is down to the printer manufacturers to enable printing for their own devices. Who has done it? How? And how good are they?

Hewlett-Packard buys networking specialist 3Com

Friday, November 13th, 2009 - Posted in News, Printer Market, Total Cost of Printing, Workflow | No Comments »

Issue #0933/2 – Hewlett-Packard is in acquisition mode again, announcing this week that it has reached agreement with 3Com for a purchase to the value of $2.7billion. While Hewlett-Packard’s largest business is now the Personal Systems Group, rather than the Imaging and Systems Group, as it used to be, and 3Com is a network switching, routing and security solutions company, the purchase does potentially have implications to Hewlett-Packard’s printing business.

Lexmark web-enabled touch screen with SmartSolutions – why is it revolutionary?

Tuesday, November 3rd, 2009 - Posted in Print Technology, Productivity Tools, Total Cost of Printing, Workflow | 1 Comment »

Issue #0932/1 – More details have also emerged since the publication of last week’s article (New Lexmark inkjet range looks very promising for homes and businesses), regarding Lexmark’s inkjet AiO web-enabled touch screen configuration and its capabilities, particularly with regard to the SmartSolutions. Directly targeting remote fleets belonging to companies with outbound and tele-workers, the inkjet models with the touch screen provide some remarkable facilities and functionality for both remote worker and office-based IT staff. Truly revolutionary!