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Archive for the ‘Issues’ Category

Internet shopping could kill off original manufacturer printer supplies

Thursday, March 1st, 2018 - Posted in Comparisons, Managed Print Services, Pricing, Printer Market, Reliability, Supplies, Third party supplies, Total Cost of Printing | No Comments »

News items appear in the media at least once a year (at Christmas), informing us of the scale of growth of internet shopping.  Time was when locating Original Equipment Manufacturer (OEM) supplies for your printer was easy and users wanting to hold fast to their principle to buy OEM consumables had a choice of many suppliers. Now? Not so easy! In fact, a user may have to work really hard to find OEM supplies at all, let alone have a decent choice of where to buy them.

WiFi can screw up your printer!

Tuesday, February 14th, 2017 - Posted in Hardware, Print Technology, Reliability, Total Cost of Printing, Workflow | 1 Comment »

Ever been frustrated that the print you urgently needed half an hour ago has failed for the 10th time? Of course! Well, one modern reason for that failure may be your WiFi! One favourite statistic often quoted was that printers accounted for 40% of helpdesk calls – I’d like to think that this percentage has fallen in recent years but, as we enter more and more into the mobile, wireless age, that percentage could start to rise again.

Printer manufacturers’ response to CISS concept migrates to laser printers

Wednesday, October 5th, 2016 - Posted in Hardware, New Products, Print Technology, Printer Market, Printing culture, Supplies, Third party supplies, Total Cost of Printing | No Comments »

CISS (Continuous Ink Supply System), conceived by the third party ink supply industry many years ago, has so challenged the printer manufacturers that in the last year or two several of them have come up with a couple of different ways to combat the threat to their own original ink supplies.  Obviously seeing some success in its implementation of a CISS response with some of its inkjet printers, HP has now launched a laser printer using the same concept of ‘2-year’s-worth’ of toner.

Ignorance results in inappropriate choice of printer – dye or pigment ink

Tuesday, July 5th, 2016 - Posted in Comparisons, Print Technology, Printing culture, Reliability, Third party supplies, Total Cost of Printing | 3 Comments »

Individuals, home buyers in particular, are not fed enough of the important information at the right time to help them make the right choice of printer.  Whether the printer uses dye or pigment ink can be a critical element of the purchase decision – if only the customer knew the difference and the implications.

Poor buying decisions by UK government affects print quality

Monday, June 13th, 2016 - Posted in Comparisons, Managed Print Services, Print Technology, Reliability, Supplies, Third party supplies, Total Cost of Printing | 1 Comment »

I have just, this morning, received my postal ballot paper for the UK’s referendum on membership of the European Union. Guess what? The weather is not great at the moment, it is raining, and it turns out that the envelope the ballot paper was posted in has been printed using dye based ink! Result? Smudged text!

Ink & Image Durability – a study by CharisCo Printer Labs

Wednesday, January 21st, 2015 - Posted in Comparisons, Reliability, Supplies, Third party supplies, Total Cost of Printing | No Comments »

Despite the fact that third party, or ‘compatible’, ink cartridges are priced to undercut the original cartridges from the printer manufacturer (often by a huge percentage), testing shows that the quality of the compatible inks and cartridges does not match the quality of the printer manufacturer’s original inks and cartridges, severely compromising the printed result and even the health of the printer itself. The user experience may be badly affected even if the costs of running the printer are reduced by buying the cheap ink.

NFC Print – easy mobile printing

Thursday, October 3rd, 2013 - Posted in Hardware, New Products, Print Technology, Printing culture, Productivity Tools, Total Cost of Printing, Workflow | No Comments »

Issue #1307 – Research shows 90% of smartphone users want to print but either don’t realise it is possible, do not know how to do it or find it too difficult.  Before long, these issues should be a thing of the past.  There are two main initiatives under way to sort us out and help to make printing the documents or photos we want to print from our mobile devices nice and easy.

BBC Watchdog program again raises thorny issue of the cost of ink but ignores half the story

Wednesday, May 8th, 2013 - Posted in Comparisons, Hardware, News, Pricing, Print Technology, Supplies, Total Cost of Printing | No Comments »

Issue #1304 – As you know, CharisCo Printer Labs is passionate about Total Cost of Printing and the best interests of the customer/consumer/user. Therefore, I have responded to an item on the BBC’s Watchdog primetime consumer program last week (1st May, 2013) to alert the presenters, producers and researchers to the fact that there is a very positive message for consumers about the cost of ink. Read on for my letter to Watchdog ….

Has Xerox hit on a scheme that might effectively cap consumables prices in the channel as well as drive customers towards original supplies?

Tuesday, April 23rd, 2013 - Posted in Pricing, Printer Market, Strategy, Supplies, Third party supplies, Total Cost of Printing | No Comments »

Issue #1303 – Describing it as a ‘fun’ way to buy printer supplies, Xerox launched a new loyalty program a couple of weeks ago that seems to include a number of potential implications at the same time as seeking to encourage customers to buy original supplies and protecting against counterfeits. For instance, ‘Will large companies allow employees to participate?’, ‘could the program have the effect of actually capping prices in the channel?’

Future of inkjet in the office more assured with arrival of 70ppm Officejet Pro X

Monday, March 4th, 2013 - Posted in Comparisons, Hardware, New Products, Pricing, Print Technology, Printing culture, Reliability, Total Cost of Printing | No Comments »

Issue #1302 – Inkjet technology has never looked so good for office printing. Having applied its Scalable Printing Technology to large format commercial printers for a couple of years, Hewlett-Packard now considers the business/office environment is ready for a genuinely fast inkjet device that also cuts the cost of printing by as much as 50% over laser – the Officejet Pro X family.