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Archive for March, 2010

Printer manufacturers mislead users into believing their inkjet device has developed a serious problem

Friday, March 26th, 2010 - Posted in Issues, Print Technology, Printing culture, Reliability, Total Cost of Printing | No Comments »

Issue #1006/1 – Q. When is a printer error not a printer error? A. When it is a routine maintenance issue requiring little more than sliding one box out and another box in. Many inkjet printers have a killer-trigger that makes the owner believe there is a serious problem and that the printer could have failed altogether. This is far from the truth and something the manufacturers do not clarify.

Hewlett-Packard loses direct access to a UK government sector after appeal

Wednesday, March 3rd, 2010 - Posted in Managed Print Services, News, Printer Market, Reliability, Total Cost of Printing, Total Print Management | No Comments »

Issue #1005/2 – Following the unrest and strike action by Hewlett-Packard Staff (EDS employees) in the UK and parts of Europe over recent months (see ), it is now reported that Hewlett-Packard’s rejection from the public sector bidding list in the UK has been confirmed – despite appealing against the original decision.