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WiFi can screw up your printer!

February 14th, 2017 - Posted in Hardware, Print Technology, Reliability, Total Cost of Printing, Workflow | No Comments »

Ever been frustrated that the print you urgently needed half an hour ago has failed for the 10th time? Of course! Well, one modern reason for that failure may be your WiFi! One favourite statistic often quoted was that printers accounted for 40% of helpdesk calls – I’d like to think that this percentage has fallen in recent years but, as we enter more and more into the mobile, wireless age, that percentage could start to rise again.

Printer manufacturers’ response to CISS concept migrates to laser printers

October 5th, 2016 - Posted in Hardware, New Products, Print Technology, Printer Market, Printing culture, Supplies, Third party supplies, Total Cost of Printing | No Comments »

CISS (Continuous Ink Supply System), conceived by the third party ink supply industry many years ago, has so challenged the printer manufacturers that in the last year or two several of them have come up with a couple of different ways to combat the threat to their own original ink supplies.  Obviously seeing some success in its implementation of a CISS response with some of its inkjet printers, HP has now launched a laser printer using the same concept of ‘2-year’s-worth’ of toner.

HP Inc. moves into A3 copier domain – laser engines from Samsung

September 21st, 2016 - Posted in Hardware, Managed Print Services, New Products, News, Print Technology, Printer Market, Reliability, Strategy, Total Cost of Printing | No Comments »

Although Hewlett-Packard/HP Inc. (HP) has long had one of the widest ranges of printer hardware on the market, the high end A3 and copier spaces have consistently evaded the company.  Coming in the spring of 2017, through (originally) an alliance with the Samsung printer division, which HP has now agreed to buy for $1Bn, together with development of its own A3 PageWide inkjet print head and engine, the company is attacking the A3 and copier spaces head on.

Ignorance results in inappropriate choice of printer – dye or pigment ink

July 5th, 2016 - Posted in Comparisons, Print Technology, Printing culture, Reliability, Third party supplies, Total Cost of Printing | 3 Comments »

Individuals, home buyers in particular, are not fed enough of the important information at the right time to help them make the right choice of printer.  Whether the printer uses dye or pigment ink can be a critical element of the purchase decision – if only the customer knew the difference and the implications.

Poor buying decisions by UK government affects print quality

June 13th, 2016 - Posted in Comparisons, Managed Print Services, Print Technology, Reliability, Supplies, Third party supplies, Total Cost of Printing | 1 Comment »

I have just, this morning, received my postal ballot paper for the UK’s referendum on membership of the European Union. Guess what? The weather is not great at the moment, it is raining, and it turns out that the envelope the ballot paper was posted in has been printed using dye based ink! Result? Smudged text!

New ColorSphere3 toner formulation, Page Maximiser technology & JetIntelligence from Hewlett-Packard boost print speed, reduces size – plus more

March 17th, 2015 - Posted in Hardware, New Products, Print Technology, Supplies, Total Cost of Printing | No Comments »

Aware that business customers are concerned about a raft of printing issues, including space, economy and security, Hewlett-Packard claims its latest range of laser printers and MFPs, announced last week, are the ‘-est’ LaserJets ever produced thanks to its new ColorSphere3 toner formulation and Page Maximiser technology – grouped under the ‘JetIntelligence cartridge technology’ banner – and JetAdvantage Private Print technology.

Ink & Image Durability – a study by CharisCo Printer Labs

January 21st, 2015 - Posted in Comparisons, Reliability, Supplies, Third party supplies, Total Cost of Printing | No Comments »

Despite the fact that third party, or ‘compatible’, ink cartridges are priced to undercut the original cartridges from the printer manufacturer (often by a huge percentage), testing shows that the quality of the compatible inks and cartridges does not match the quality of the printer manufacturer’s original inks and cartridges, severely compromising the printed result and even the health of the printer itself. The user experience may be badly affected even if the costs of running the printer are reduced by buying the cheap ink.

A3 Business Inkjet – a study by CharisCo Printer Labs

January 12th, 2015 - Posted in Comparisons, Hardware, Print Technology, Productivity Tools, Total Cost of Printing | No Comments »

This study had a feel about it of the fable, “The Tortoise and the Hare”! Hewlett-Packard’s Officejet 7610 may have a slower print engine according to manufacturer’s specifications than the Brother MFC-J4510DW and MFC-J6720DW but, in real-life printing scenarios, many print jobs are delivered to the output tray faster with the Officejet 7610 – and, in some instances, much faster.

Epson WorkForce WF-3500 series hits the nail on the head for small/micro businesses

October 22nd, 2013 - Posted in Comparisons, Hardware, New Products, Total Cost of Printing | No Comments »

Issue #1308 – About a year on from the launch of the Epson WorkForce WF-3500 series, business inkjet All-in-One series, the range has come in front of me again, arrousing renewed interest. Targeted fairly and squarely at the small business environment, WorkForce WF-3500 series offers reasonably fast printing, a low Cost of Printing, a very flexible feature set and extensive remote printing capabilities.

NFC Print – easy mobile printing

October 3rd, 2013 - Posted in Hardware, New Products, Print Technology, Printing culture, Productivity Tools, Total Cost of Printing, Workflow | No Comments »

Issue #1307 – Research shows 90% of smartphone users want to print but either don’t realise it is possible, do not know how to do it or find it too difficult.  Before long, these issues should be a thing of the past.  There are two main initiatives under way to sort us out and help to make printing the documents or photos we want to print from our mobile devices nice and easy.